Sir,Sir , recently I have applied for the personal loan in bajaj finserv finance online and later i have got a call from the person who introduced him as a customer representative of bajaj finance . Seems like a genuine person. He asked me to mail my required documents to process the loan and I have sent all the required documents to process the loan such as Pan card,adhar card ,bank statement and photo through mail. Later he asked to pay 2600 Rs as a processing fee to the back account named bajaj finance corporation,he used the mail domain as email@example.com .So I have trusted him by seeing the bank account and domain on mail and paid through that amount on RTGS as processing fee and later he asked to pay GST amount for the loan amount in which i have applied for and i have denied to pay that amount . I found out that he is a fraud and I asked him later to cancel my loan application and refund my amount so that he again sended me a mail regarding cancellation of loan and saying that refund will be done in 7 working days and he blocked me .
My question here is can I complain to bajaj finance for their unsecure server and can i give a complaint on his domain provide